The Practice

Our aim is to provide you and your family with the dental treatment you require in a pleasant, helpful and friendly atmosphere.

Practice Acceptance Policy

Our staff will be happy to explain our current policy to you on request.

Facilities for the Disabled

We have ground floor facilities which are suitable for disabled patients, including those in wheelchairs.

Dental Care

We stock a full range of oral hygiene products including toothbrushes, mouthwashes, dental floss, denture cleaners.

Complaint Procedure

Ness Bank Dental Practice takes complaints very seriously, and we have a detailed complaints procedure to help us ensure we address any complaints fairly and quickly.Please ask any member of staff if you are unhappy with the way you have been treated or any of the services we have provided.

We hope we can always get to the bottom of any complaint that is made and we ask that you allow us every opportunity to put right any concerns you have. After this, if you still wish to complain about NHS services in Highland you can contact:

The Complaints Team
NHS Highland
PO BOX 5713
Inverness IV1 9AQ

Or private treatment:
The General Dental Council
37 Wimpole Street
London
W1M 8DQ

Out of Hours Emergencies

In an emergency during normal surgery hours, telephone the surgery for advice and if treatment is essential we will do our best to arrange an appointment within 24 hours.

All patients currently registered with Ness Bank Dental Practice with a dental emergency out of normal surgery hours, over the weekend, or on public holidays should contact NHS 24 on 08454 24 24 24.

Registered patients can also contact the main surgery number for a recorded message regarding emergencies out of normal surgery hours